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We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network.
There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
Simple Green Bio Dog Stain & Odor Remover permanently eliminates tough stains and unpleasant odors from urine, feces, vomit, scent markings, dirt, blood and more. Use it on porous surfaces such as carpet, rugs, pet bedding, upholstery, clothing and more. This formula contains safe bacteria that penetrate surfaces to break down and digest soils. Simple Green Bio Bog can be used as a spot cleaner, in carpet cleaning machines and as a laundry pre-treat on new, old and set-in stains. The stain and odor remover discourages revisiting and remarking and leaves behind a pleasant, fresh scent.
Always spot-test on a small area first and remove excess soil. Shake container gently. SOFT SURFACES - Carpet & Upholstery Light soil, light odor: saturate soiled area and allow formula to remain on surface until dry. Restrict traffic while area is drying. Heavy soil, strong odor: saturate soiled area and cover with clean white cloth. Allow to remain like this for 4-5 hrs. You will see the stain absorb up into the toweling. If necessary, repeat this process until stain is gone. Once stain is gone and area is dry, softly brush upholstery or vacuum carpet. HARD SURFACES - Non-Porous Linoleum, Tile, Stone, Wood & Laminates: lightly spray (do not saturate) the soiled area and allow formula to dry. Restrict traffic while area is drying. Porous Cement, Concrete, Brick, Stone, Unfinished wood decking, etc.: saturate soiled area and allow formula to remain on surface until dry. Restrict traffic while area is drying. Once dry, damp-rinse the area with ambient water to restore shine. LARGE CARPET AREAS: Even out clean spots on carpet! This product can also be used in carpet extraction machines. Mix 3 ounces of formula per gallon of water that is held in machine reservoir. Follow all usual instructions for using the machine. LAUNDRY: Spot-Treat - Remove pet smells and stains from washable fabrics in the laundry machine! This product can be used as a pre-spotter. Put formula into a spray bottle and spray directly onto stained, scent-marked and soiled areas. Allow product to remain on soiled/stained area for approximately 20-minutes before putting item into washing machine. Launder as usual. Pre-Soak - This product can be used as a pre-soak. Put a 50/50 mixture of formula and warm water into a clean sink, or into a plastic basin large enough to hold fluid and garment. Immerse garment into the fluid and allow to soak for at least 20-minutes before putting item into washing machine. (Please allow at least 2 hours for extreme stains or soils.) Launder as usual.
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